Refund policy

Return & Refund Policy

All Sales Are Final

Because many co|creative works are printed, produced, or prepared specifically for each order, all sales are final unless an item arrives damaged, defective, or incorrect.

We do not accept returns, exchanges, or provide refunds for change of mind, accidental purchases, or other personal circumstances after an order has been placed.

This policy applies to print-on-demand, made-to-order, preorder, limited-edition, signed, personalized, and artist-fulfilled works, unless otherwise stated on the individual product listing.

Preorders

Preorders are considered final once placed.

Preorder purchases help determine production quantities and may initiate planning, production, or other costs before the item is ready to ship. Please review the product description, anticipated shipping timeline, and order details carefully before completing your purchase.

If co|creative is unable to fulfill a preorder, the affected purchase will be refunded.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.

Include your order number, a description of the issue, and photographs of the item and packaging when applicable.

We will review the issue and, when appropriate, arrange a replacement, reprint, or refund.

Please do not return an item without contacting us first.

Print-on-Demand Variations

Some co|creative works are produced individually through print-on-demand production partners. Minor variations in color, trimming, placement, binding, or other production characteristics may occur between individual copies and are not necessarily considered defects.

If you believe your item contains a genuine manufacturing defect, please contact us and we’ll be happy to review it.

Digital Products

Digital products, downloads, and other immediately accessible digital content are non-refundable once delivered or accessed, except where required by applicable law.

Cancellations

Because production or fulfillment may begin shortly after an order is placed, orders cannot be guaranteed to be canceled or changed after purchase.

If you notice an error in your shipping information, please contact us as soon as possible. We will make reasonable efforts to update the information before fulfillment begins, but changes cannot be guaranteed.

Consumer Rights

Nothing in this policy limits any rights or remedies available to you under applicable consumer protection law.

Contact

If there is a problem with your order, please contact us through the Contact page and include your order number so we can help.